Mr. Confusione is a solid lawyer who practices nothing but the best customer service methods.
Kindly allow me to take the opportunity to Thank You and your office for your expertise in the Appeal you are handling for me. I personally am not a fan of writing letters for a job that was paid for. However, your firm stands out among the rest as exceptional in both person-ability and quality of work. I feel it would be an injustice not to tell you (and/or others) about my experience with you and your firm. From the very first conversation we had, Michael has been a very thorough and competent professional who always had my best interests in mind. I was always informed and I always felt like my appeal was in very capable hands. Michael never missed a scheduled meeting and he always took my calls. What I especially liked about Michael was his ability to remain calm when I was panicked, frustrated or simply confused by the appeal process. I honestly believe, had I hired another firm, I would have made a grave mistake. Mr. Confusione is a solid lawyer who practices nothing but the best customer service methods, understanding the issues that need to be addressed, and completing same in the most expeditious and professional manner possible.